FAQs
Frequently Asked Questions
Food is not permitted. Only beverages in SOPAC Theatre Cups are allowed inside the theatre. SOPAC Theatre Cups are available for sale at the lobby bar which is open during most mainstage events.
No, SOPAC is not a dinner-theatre however, there are many restaurants nearby!
Tickets for performances typically range in price from $20-$95. Kids ‘N Family ticket prices typically range in price from $20-$25. Those who rent SOPAC for their own productions set their own ticket prices.
A $3 Facility Fee is applied to each ticket on all orders. A $1 Shipping Fee is applied to ticket orders with “Ship” selected as the delivery method. All tickets are subject to Processing Fees, which vary by ticket price and method of payment. Fees and prices are subject to change without notice.
Yes! Visit the Box Office webpage to view the seating chart.
Yes, every person entering the theatre, regardless of their age, must have a ticket and their own seat so that we may comply with fire codes.
Yes! $10 Student Rush tickets for SOPAC-presented performances are made available for sale in person one hour prior to show time. Students are permitted 1 ticket per valid, full-time student ID. Subject to availability. JESPY House clients are eligible for Student Rush tickets. Full-time Seton Hall University students are eligible for Pirate Rush tickets at SOPAC-presented performances. Pirate Rush tickets are free and subject to the same conditions as Student Rush tickets described above. Seton Hall University students can also attend Seton Hall University Arts Council performances at SOPAC at no charge. Other students pay a reduced student price.
Lost and found items are held in the Box Office. Unclaimed items are disposed of on a monthly basis. Call (973) 313-2787 in order to inquire about your lost item. Box Office hours are Monday-Saturday, 12-6PM.
The health and well-being of our patrons, performers, volunteers, and staff is SOPAC’s utmost priority. SOPAC has developed Covid-19 policies and procedures in accordance with best practices of the performing arts industry nationwide and the guidelines outlined by the Center for Disease Control (CDC) and the State of New Jersey.
As of July 24, 2023, proof of Covid-19 vaccination or results of a negative Covid-19 test are no longer required. Masks are encouraged, but not required.
Click here for more information about SOPAC’s Covid-19 Policies and Precautions.
If the artist is able to reach the venue, the performance shall go on. In the event of a cancellation or postponement, SOPAC will notify current ticket holders via the e-mail and/or phone and tickets can be exchanged or refunded.
You waive your right to a courtesy notification regarding cancellation by refusing to provide contact information. When you purchase your tickets, SOPAC requests that you provide us with your e-mail and phone number so that we are able to communicate with you in the event of cancellation. If you have questions about whether a performance is taking place, we advise you to first visit the SOPAC website then to call the Box Office with further questions before beginning your journey to SOPAC.
The taking of photographs, video, or any other recordings is prohibited.
SOPAC does not have an official dress code. Depending on the type of event, you may see patrons wearing anything from jeans and t-shirts to formal wear. As a general guide, we recommend that you come in business or dressy-casual attire.
The original ticket buyer can secure replacement tickets in person at the Box Office with valid ID. Replacement tickets cannot be issued to anyone other than the original ticket buyer, and only if a full name and contact information was provided at the time of purchase.
All sales are final and tickets are non-refundable.
SOPAC Members at the Benefactor Level ($1,000) or higher have ticket exchange privileges as part of their Member Benefits. Exchange requests must be made at least 24 hours prior to a performance
If you are no longer able to attend a performance for which you purchased tickets, you may donate the face value of your tickets to SOPAC. Patrons who make ticket donations will receive a letter from SOPAC acknowledging their donation for tax purposes. If the tickets are valued at more than $50, you will also receive Member Benefits. Donation requests must be made at least 24 hours prior to a performance.
Presenters who rent SOPAC have access to contact information of patrons who purchased tickets to their show. In addition, SOPAC participates in mailing list exchanges with other New Jersey-based performing arts organizations.
Parking can be a challenge in the heart of any lively community. Please be sure to allow time for parking when visiting.
In the SOPAC/NJ Transit parking lot next to the theater, parking is $1 per hour between 9:30AM and 6PM, Monday-Friday ($5 maximum). Parking is free all day Saturday and Sunday.
Electric vehicle charging stations located in Parking Lot #3 are available for $1 per hour.
The primary restroom facilities and water fountains are located on the second floor across from the SOPAC Mezzanine seating. The second floor is accessible via elevator and the grand staircase.
You’ll find information about The Herb + Milly Iris Gallery here.
After you make a ticket selection, there will be a “Click here for Ticket Protection” button in your cart. Click that and select how many tickets you would like to receive ticket protection!
*Ticket Protection is not available after the order is complete. Ticket Protection is only honored before the event.